Dealing with the impact caused by a traumatic event can leave you and your child feeling helpless and lost.

You are not alone! ​​

Washington State Crisis Helplines & Resources


  • Report Abuse and Neglect in Washington State DSHS
    • Phone: 1-866-EndHarm (1-866-363-4276) 

  • Youth Needing to Talk: Crisis Clinic of Thurston and Mason Counties:
    • Phone: Youth Help Line: 360-586-2777 (free, confidential, anonymous)

  • Internet Crimes Against Children: Seattle Police Department I.C.A.C.Unit:

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  • Homeless & Runaway Services: Side Walk 
    • Phone: 360-515-5587 
    • Need services in person? Visit the Community Care Center at 225 State N.E. Olympia, WA 98501

  • Homeless Adults: Community Lifeline; an Olympia, Shelton, and surrounding area- Homeless Advocate
    • Phone: 360-490-3430
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  • Washington Information and Resources: Washington Information Network "Get Connected! Get Answers!"
    • Phone: 211 or Text: your zip code to 211  ​​​​​​​​​​​​​
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Washington State Websites & Resources






Community Youth Services: offers an extensive list of programs to help youth,  and their families (mainly serving youth ages 12-24). They are a private, non-profit agency serving the South Puget Sound area of western Washington State.


click the arrows below to view information about the programs CYS offers:

Early Intervention


  • Family Services- (Learn how to resolve crisis, learn proactive strategies, improve parenting & problem-solving skills)
    •  Phone: 360-918-7881

  • Parents as Teachers- (serves parents with children ages 0-5)
    • Phone: 360-918-7843

Juvenile Justice

  • Juvenile Court & Detention Transitions- (provides voluntary case management to youth in juvie or at risk of being detained)
    • Phone: 360-918-7876

  • Juvenile Diversion- (community based correction program)
    • Phone: 360-918-7840 

Employment - Education

  • Americorps/Youth in Service- (opportunities for young people to become involved in their communities; develop civic responsibility & leadership skills)
    • Phone: 360-918-7851

  • Gravity High School- (youth wanting to obtain their GEDs and get employed)
    • Phone: 360-464-6851

  • Support Employment- (program for youth ages 16-24, needing support finding work) 
    • Phone: 360-918-7860

  • Supplemental Education Transition Planning- (guides youth ages 13-21 in the foster care system through secondary education)
    • Phone: 360-918-7818

  • YouthBuild- (Youth ages 17-20 who have dropped out of highschool and wish to earn their GED or diploma while gaining construction or nursing experience)
    • Phone: 360-701-6593

Out-of-Home Care

  • Independent Living Skills-(works with youth who are in; or are alumni of foster care- ages 15-21) 
    • Phone: 360-918-7819

  • Crisis Residential Centers- (provides short term shelter and srvices for youth ages 12-17)
    • Haven House (Olympia) Phone: 360-754-1151
    • New Directions (Tacoma) Phone: 253-212-3432

  • Foster Care- (assists children; 6- 21, who are referred by the WA state division of Children and Family Services, CYS also recruits and certifies foster parents for licensing) 
    • Phone: 1-888-R-FOSTER

Shelter - Housing

  • Rosie's Place (Olympia Drop in Center)
    • Phone: 360-918-7879

  • Street Outreach (crisis intervention for teens)
    • Phone: 360-701-3065

  • Young Adult Housing Programs (provide housing & intensive case management  for young adults ages 18-24)  
    • Phone: 360-918-7820

  • Young Adult Shelters (overnight facilities offering a safe, dry place to sleep for young adults age 18-24) (Olympia)
    • ​​​​​​​Phone: 360-918-7879

Behavioral Health & Wellness

  • Multisystemic Therapy- (family treatment program)
    • Phone: 360-918-7889
  • Transitional Age Youth Support Program- (youth ages 15-24 needing help with depression,anxiety or other challenges;
    • Phone: Olympia  360-918-7860   or
    • Phone: Mason County 360-790-0886
  • InkWell- (uses writing to help youth express feelings, process trauma)
    • Phone: 360-918-7844
More information on each of their current programs can be found on the website:
Visit www.communityyouthservices.org or click the green button below the CYS logo​​​​​​​
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Community Youth Services
Main office located at: 711 State Avenue N.E. Olympia, WA. 98506 Phone: 360-943-0780
Visit Community Youth Services






ParentHelp123: Washington Families can find services in their communities and apply for:
  • health insurance 
  • food assistance program  
  • information about state-benefit programs and local resources.

​​​​​​​They offer simple, integrated family focused paths to help.
Visit: https://parenthelp123.org/ or click the green button below the Parenthelp123 logo.







Parent Trust for Washington Children: offers unique solutions for the entire family

  • free or low-cost parenting classes 
  • workshops and coaching 
  • parenting help
  • pregnancy resources and childbirth classes
  • information on programs for pregnancy, family services, childbirth classes and infant care.
If you need to talk with someone about parenting or need resources within Washington state for your family -Parent Trust offers a searchable database for Washington State programs at: https://www.parenttrust.org/for-families/search-for-resources/

Phone: 1-800-932-HOPE (1 800 932 4673)

Visit https://www.parenttrust.org/ or click the green link below the ParentTrust logo.








National Hotlines 


  • Abused or Neglected Children: Child Help - National Abuse Hotline.
    • Phone: 1-800-4-A-CHILD (1-800-422-4453)

  • Child Sexual Abuse: Stop It Now!
    • Phone: 1-888-PREVENT (1-888-773-8368)

  • Crime Victims: National Center for Victims of Crime.
    • Phone: 1-855-4Victim (1-855-484-2846)

  • Domestic Violence: National Domestic Violence Hotline.
    •  Phone: 1-800-799-SAFE (1-800-799-7233)

  • Missing or Abducted Children: National Center for Missing or Exploited Children
    • Phone: 1-800-THE-LOST (1-800-843-5678)

  • Rape & Sexual Abuse: Rape, Abuse & Incest National Network.
    • Phone: 1-800-656-HOPE (1-800-656-4673)

  • Runaway & Homeless Youth: National Runaway Safeline.
    • Phone: 1-800-RUNAWAY (1-800-786-2929) or text 66008







Helpful National Websites


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The National Suicide Prevention Lifeline: "The Lifeline provides 24/7, free and confidential support to people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals."

Phone: 1-800-273-TALK (1-800-273-8255)

Please Visit: www.suicidepreventionlifeline.org

You can also find help at: 

The Trevor Project- which is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people under 25

All of the help below is available 24/7 






The National Child Traumatic Stress Network: Their Mission: "To raise the standard of care and improve access to services for traumatized children, their families and communities throughout the United States."

Offering Information and Resources:

  • About Child Trauma
  • Trauma Types
  • Populations at Risk
  • Trauma Treatments
  • Screening & Assessment
  • Psychological First Aid and SPR
  • Core Curriculum on Childhood Trauma
  • Trauma-informed systems
  • Culture and Trauma
  • Families & Trauma
  • Family, Youth, Provider Partnerships
  • Secondary Traumatic Stress
  • Training
  • Información en Español

Please visit: https://www.nctsn.org 







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The Child Welfare Information Gateway: Their Mission: "Connecting child welfare and related professionals to comprehensive resources to help protect children & strengthen families.

Child Welfare Information Gateway promotes the safety, permanency, and well being of children, youth, and families by connecting child welfare, adoption, and related professionals as well as the public to information, resources, and tools covering topics on child welfare, child abuse and neglect, out-of-home care, adoption, and more. "

(combined resource by: U.S. Department of Health & Human Services, Adminstration for Children & Families, and the Children's Bureau)

Please visit: https://www.childwelfare.gov/  or click the green link below

File

Child Welfare Information Gateway has an informational leaflet: Parenting a Child who has experienced abuse or neglect Available online at: https://www.childwelfare.gov/.pubs/parenting_CAN.cfm Download the PDF here or view their website by clicking the green link

Download PDF



Find more information on Educational websites by visiting our Educate & Empower page!








Children's Advocacy Centers of Washington is an accredited member of the NCA